Privacy Policy

This Privacy Policy describes how EchoDial LLC d/b/a StayShift ("StayShift," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, mobile application, and related services (collectively, the "Platform").

By using the Platform, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Platform.

1.1 Information You Provide Directly

We collect information you provide when you:

• • Create an account: Name, email address, phone number, date of birth, password, profile photo
• • Complete your profile: Nursing specialty, license information, employer details, professional certifications
• • Create a listing (Hosts): Property address, photos, descriptions, amenities, pricing, availability, property rules
• • Make or accept bookings: Check-in/check-out dates, payment information, special requests, guest count
• • Communicate: Messages, reviews, ratings, feedback, support inquiries
• • Verify your identity: Government-issued ID, background check information, professional licenses

1.2 Information Collected Automatically

When you use the Platform, we automatically collect:

• • Device information: IP address, browser type and version, device type, operating system, mobile network information
• • Usage information: Pages viewed, links clicked, search queries, bookings viewed, time spent on pages
• • Location data: Approximate location based on IP address, precise location if you grant permission
• • Cookies and tracking: Session data, preferences, analytics data (see Cookies section)

1.3 Information from Third Parties

We may receive information about you from:

• • Payment processors (Stripe): Payment method details, transaction history, fraud prevention data
• • Background check providers: Criminal history, identity verification results
• • Social media: If you connect social accounts, we receive profile information you authorize
• • Analytics providers: Google Analytics data about how users interact with our Platform
• • Advertising partners: Information about your interaction with our ads on other websites

We use the information we collect to:

Legal Bases for Processing (for US users)

We process your information based on:

• • Contractual necessity: To fulfill our obligations under our Terms of Service
• • Legitimate interests: To improve our services, prevent fraud, and ensure safety
• • Your consent: For marketing communications and optional data collection
• • Legal obligations: To comply with applicable laws and regulations

We may share your information with the following parties:

3.1 Other Users

When you use the Platform, certain information is shared with other users:

• • Public profile: Name, photo, user type (Guest/Host), reviews, ratings, member since date
• • Hosts see: Guest booking details, contact information after booking confirmation, messages
• • Guests see: Host profile, listing details, property location (approximate until booking), contact information after booking

3.2 Service Providers

We share information with third-party service providers who help us operate the Platform:

3.3 Legal Requirements

We may disclose your information to comply with legal obligations:

• • In response to subpoenas, court orders, or legal processes
• • To establish or exercise our legal rights or defend against legal claims
• • To investigate, prevent, or take action regarding illegal activities, fraud, or safety threats
• • To protect the rights, property, and safety of StayShift, our users, or the public

3.4 Business Transfers

If StayShift is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and provide options regarding your information.

3.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

We use cookies, web beacons, pixels, and similar tracking technologies to collect information about your activity on the Platform.

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you, remember your preferences, and improve your experience. We use the following types of cookies:

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

• • View which cookies are stored on your device
• • Delete cookies individually or all at once
• • Block third-party cookies
• • Block all cookies (note: this may prevent the Platform from working properly)

For opt-out links for specific services, visit: Google Ads Settings, Facebook Ad Preferences

We retain your information for as long as necessary to provide our services and comply with legal obligations.

Retention Periods

Account Deletion

You may request account deletion at any time by contacting us at privacy@stayshift.com or through your account settings. Upon deletion:

• 1. Your account will be immediately deactivated
• 2. All personal data will be permanently deleted within 90 days
• 3. Reviews you've written may remain visible but will be anonymized
• 4. Some information may be retained as required by law or for legitimate business purposes

You have the following rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, you can:

• • Update your information directly in your account settings
• • Email us at privacy@stayshift.com
• • Contact us by mail at 854 Charles Hendry Rd., Perry, FL 32348

We will respond to your request within 30 days. We may ask you to verify your identity before processing your request.

Marketing Communications

You may opt out of promotional emails at any time by:

• • Clicking the "unsubscribe" link in any promotional email
• • Updating your email preferences in account settings
• • Contacting us at privacy@stayshift.com

Note: You cannot opt out of transactional emails (booking confirmations, receipts, account notifications) as these are essential to providing our services.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

Do We "Sell" Your Information?

Under the CCPA definition, sharing data with advertising partners may be considered a "sale." We share information with Google Ads and Facebook for advertising purposes. California residents may opt out of this by:

• • Emailing privacy@stayshift.com with subject line "CCPA Opt-Out"
• • Adjusting your browser cookie settings
• • Using opt-out tools provided by advertising networks

How to Submit a CCPA Request

California residents can submit requests by:

• • Email: privacy@stayshift.com
• • Phone: 1-800-STAYSHIFT
• • Mail: 854 Charles Hendry Rd., Perry, FL 32348

We will verify your identity before processing requests and respond within 45 days.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

Security Measures

Your Responsibility

You can help protect your account by:

• • Using a strong, unique password
• • Enabling two-factor authentication
• • Not sharing your login credentials
• • Logging out on shared devices
• • Reporting suspicious activity immediately

StayShift is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child under 18, we will take steps to delete such information as soon as possible. If you believe we have inadvertently collected information from a child under 18, please contact us immediately at privacy@stayshift.com.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make material changes, we will:

• • Update the "Last Updated" date at the top of this policy
• • Send you an email notification (if you've provided an email address)
• • Display a prominent notice on the Platform

Your continued use of the Platform after changes are posted constitutes your acceptance of the updated Privacy Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us: